The company will refund the money exactly the way it received. The Refund process will be the same as per the Payment modality. However, claiming refunds for any purchases made through MFS (Mobile Financial Services) e.g. Bkash, Nagad, Rocket etc will incur a service/cash-out charge which has to be borne by the customer.  The charge amount will vary according to the MFS availed during the purchase.

If a visa gets rejected, no refund will be provided. (Not applicable for visa-on-arrival countries).

Refund disbursement modality: Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date refunding may take up to 7-10 Banking days to process the refund payment and transfer the funds into a customer’s account. Please note, some banks can take up to 10-12 Banking weeks or until the next billing cycle.